COOKIE NOTICE

  • Vellity UK Ltd (“Vellity”, “we”, or “us”) is committed to protecting our users’ privacy (“you”, “your”).

  • To earn that trust, we aim to be transparent and ensure you understand our privacy practices including the cookies we and / or third parties use, why and how are they used and your choices regarding cookies. 
  •  

    1. 1. Introduction

  • This Cookie Notice explains what types of cookies and similar technologies are placed on your device when you visit our website or mobile site (the “Site”) and how Vellity uses these cookies and similar technologies. Our www.vellity.com/privacy can provide you with further details about how we use your personal information, although not all information captured through the use of cookies and similar technologies will identify you. 

  • We are continually striving to develop improved ways of managing your cookie preferences. As new technologies and solutions emerge, this Cookie Notice will be updated to reflect any advances in technology and preference management tools that we implement.  

    1. 2. What are cookies?

  • This Cookie Notice explains what types of cookies and similar technologies are placed on your device when you visit our website or mobile site (the “Site”) and how Vellity uses these cookies and similar technologies. Our www.vellity.com/privacy can provide you with further details about how we use your personal information, although not all information captured through the use of cookies and similar technologies will identify you. 

    1. 3. Do we use other similar technologies?

  • We use other similar technologies such as web beacons, tracking URLs, software development kits (SDKs) and local storage on the Site.  

    • Web beacons (also called pixel tags or clear gifs) are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited the Site, opened an e-mail that Vellity has sent them and verify any clicks through to links within the email. We use this information for certain purposes including determining which of our emails are relevant to you and reviewing engagement with our emails.
    • SDKs are small pieces of code within apps, which function like cookies and web beacons.
    • Tracking URLs are custom generated links that help us understand where the traffic to the Site comes from
    • Local storage is technology which allows a website to store and retrieve data from your browser. We use local storage to more efficiently manage the temporary storage of information relating to our Site. You can control the use of local storage using your browser settings

    1. 4. Who can drop cookies?

  • First-party cookies
  • First-party cookies are placed on your device directly by our Site. We use first-party cookies to, for example, track whether a user is logged in, and if so, under what name and email address.
  • Third-party cookies
  • Third-party cookies are set by a domain other than the one you are visiting. This may occur when we incorporate elements from some of our service providers..

    1. 5. How long does a cookie stay on my device?

  • The lifespan of the cookies we use differs depending on the category of cookies.. 

  • Session cookies
  • There are session cookies and persistent cookies. Session cookies only last until you close your browser. We use session cookies for a variety of reasons, including to learn more about your use of our website during one single browser session.
  • Persistent cookies
  • Persistent cookies have a longer lifespan and aren’t automatically deleted when you close your browser. These types of cookies are primarily used to help you quickly sign-in to our website again and for analytical purposes.

  • We will actively review the information we hold and either delete it securely when there is no longer a legal, business or customer need for it to be retained; or in some cases anonymise it in order to keep using it for administrative or statistical purposes or to develop aggregated profiles and segmentations that help us learn more about our types of customers in general, their relevant needs and preferences.

    1. 6. What do we use cookies (and other tracking technologies) for?

  • We use cookies to provide, secure and improve our Site, recognizing you when you visit our website and personalizing and tailoring ads to your interests. To accomplish these purposes, we also may link information from cookies with other personal information we hold about you.

  • When you visit our Site, some or all of the following types of cookies may be set on your device. Other cookie types will also be set on your device if you choose to accept them.

    1. 6.1. Essential Cookies

  • Essential cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

  • Cookie name

    Purpose

    Vellity

    (vellity_session)

     

    These cookies are essential to Vellity services in order to facilitate user authentication, registration or log-in process and enable users to navigate and use the features of our services. Without these cookies, you may not be able to take full advantage of our services or features, and our services will not perform as smoothly for you as we would like. 

     

    Stripe Payment Cookies (__stripe_mid)

    These payment cookies provided by Stripe enable payments to be made during your use of the services. Read more at
    https://stripe.com/gb/privacy.

    Token

    (XSRF)

    These cookies are used to help maintain the security and performance of our website. Some traffic may receive a challenge to check if it is genuine and if it is, a cookie is set so the user is not challenged again.

    Vellity

    (cookie_consent)

    These cookies are used to collect and maintain records of your consent, which allows us to place cookies in your device. These cookies help us with the consent management.


    1. 6.2. Non-essential Cookies

    Cookie name

    Purpose

    Google Analytics 

    (_ga; _gid; _gat; _gtag; 1P_JAR; UA_177952835_1)

    These cookies are used to collect information about how our services and website are used; for web stats; and conversion tracking. We use the information to make the use of our services easier for you, and if necessary, to improve the Site. Read more at https://support.google.com/analytics/answer/6004245


    1. 7. How can you control cookies?

  • Some web browsers provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your computer. The procedure for managing cookies is slightly different for each internet browser.

  • To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org

  • Find out how to manage cookies on popular browsers:

    • Google Chrome
    • Microsoft Edge
    • Mozilla Firefox
    • Microsoft Internet Explorer
    • Opera
    • Apple Safari

    • To find information relating to other browsers, visit the browser developer's website. 

      1. 8. Google Cookies

    • We use Google Analytics, which is a Google service that uses cookies and other data collection technologies to collect information about your use of our Services and in order to report website trends. Please see https://policies.google.com/privacy for additional information.

    • In addition to our cookie management tool, you can opt out of Google Analytics by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

      1. 9. What happens if I disable all cookies?

    • The changes you make to your cookie preferences may make browsing our Site a less satisfying experience. In some cases, you may even find yourself unable to use all or part of our Site

      1. 10. Can this Cookie Notice change?

    • This Cookie Notice may be amended from time to time. We will post any changes we may make on this page and, where appropriate, notify you via e-mail. When amendments are made, we will update the Last updated date at the bottom of this Cookie Notice.

      1. 11. How to contact us?

    • If you have questions about this Cookie Notice or would like further information, please let us know how we can help.

      • Email: DSO@vellity.com.
      • Post-mail: Unit 6 Queens Yard, White Post Lane, London, United Kingdom, E9 5EN.

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    Existing customers can get help via direct chat in their accounts & the app.

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